The Ferns Medical Practice 2015-02-24 Person 1 5 0

This surgery is now nothing short of being a joke. And an unfunny one at that. I had been ill for just over a month and wanted to get the issue resolved as it was impacting my job. So I call up and talk to quite possibly the rudest, most self important people on the plantet (I rank traffic wardens about these people) to then be told I've got to take time out of my working day to sit and wait. And wait. And wait. And carry on waiting until the doctor decides to see me. I did this twice. And on both occasions, I was told it was a virus, go home and do steam inhalation blah blah. Even after my glands were up and I couldn't swallow. Even after I could breathe properly because my chest was so wheezy. So after 2 inadequate examinations (because these fabulous doctors are more interested in rushing you in, sitting you down, not listening to word you have to say, before telling you to come back in a week if you're no better) I was sent on my merry way feeling upset, frustrated and very drained. It's only then that I was told to make an out of hours gp appointment that I was finally listened to, finally examined properly and FINALLY told that I had severe bronchitis. Well done ferns medical practise. Bravo doctors. Thankfully it was nothing more serious. Thankfully it wasn't anything life threatening. But how long before these "doctors" miss something very serious, all because they're cutting appointments down (my shortest being just short of a minute, having timed it for curiosity purposes) it's no wonder people are forgoing doctors surgeries for hospitals, with the service and care you get at the ferns. Absolutely disgusting. The doctors and receptionists/would be doctors should be absolutely ashamed of themselves. Swift move of surgeries and very strong advice that people should NOT register at this circus act surgery.