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The Family Practice
2022-06-28
Person
5
5
0
28th June 2022
When I was young (60s, early 70s) Dr Andersen once said "We don't see you very often" which reflected my state of health. Now (80 on 24/6) I am a more frequent user of your services. From discussions with friends, my opinion and that of my wife that we receive an excellent service has been confirmed many times. We can get appointments quickly, often within the hour (by the way, telephone appointments get some people exercised, we love them as they usually mean a faster response). You talk to each other - the asthma nurse talked about me to a doctor, who suggested an X-ray and that picked up my COPD. Yo are prompt to refer which suggest to me that you are clear about your triage role in the NHS and prescribe when you are sure and refer when you realise specialist help is needed. The receptionists are friendly and helpful. I could go on! Let me just praise all of you and say 'thank you'.
Suggested improvements
Can't think of anything!