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The Family Practice
2021-10-01
Person
4
5
0
1st October 2021
I just wanted to relay my thanks to the receptionist for advising me when I could not get an appointment yesterday, to email after 6.30 pm and for making me an appointment today.
My very grateful thanks to Dr. Gursharan Kaur Gandham for her time, kindness, advice and reassurance (she was amazing).
Suggested improvements
Perhaps add to your email response best time to email to get an appointment for the next day in order to manage patient’s expectations?