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The Dame Sybil Thorndike Health Care Centre

Longley Road, Rochester, Kent, England, ME1 2TH Also known as: Dame Sybil Thorndike 1 2 3 4 5 9 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
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Reviews

Showing reviews for the last 12 months, Show all reviews
 
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1 2 3 4 5
19th June 2022


Unhelpful, bad experience, can never get an appointment. Test results are difficult to get. You have to chase them for it.


More people answering the phone. More helpful receptionists.

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
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1 2 3 4 5
24th May 2022


Dr Moldovan as she is the only person that treats people with respect and consideration That I came across today at the thorndike


Telephone service still poor Nearly impossible to get an appointment The attitude of some reception staff is poor and not helpful Can’t remember if a ladies name is Sophia or Sophie she really helpful and apologetic of her colleagues

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
1st March 2022


For experience


None

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
Report this review
1 2 3 4 5
28th February 2022


I am very ill at the moment And dr moldavan has followed my recent condition and at last there is someone who understands my worries


Q Let us make future appointments with the gp when so we scared,and poorly

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
Rating not given.
Staff
1 2 3 4 5
Appointment
1 2 3 4 5
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1 2 3 4 5
4th January 2022


Having waited, on one occasion, 40 minutes being told, "you are first in the queue" and eventually hangung up>


I have had, and am getting, good service from the Centre, especially in the past couple of years. Answering calls a little quicker would result in less frustration

Experience
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
Rating not given.
Staff
Rating not given.
Appointment
1 2 3 4 5
Report this review

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Resources

Short link to review The Dame Sybil Thorndike Health Care Centre: http://iwgc.net/ecbch