The Croft Practice 2024-04-14 Person 2 5 0

The increasing number of patients at this surgery is due to the increasing number of properties being built in this area, it's becoming very difficult to obtain an appointment, even a phone consultation. I suffer from a stomach condition which has become worse due to stress & worries recently due to being 77 and only have an inadequate income from pensions to manage. I had an appointment with Vanessa previously as I needed advice concerning my medications. However, her advice was contrary to what a doctor later explained to me, as my symptoms became even worse so I had to insist on a further appointment. Which was with a doctor, who explained that in the case of my condition, her advice wasn't relevant which she could have seen as she had my medical notes on the screen in front of her. When I tried for the follow-up appointment I was given on the 20th of May & my earlier problem occurred earlier in April. It was only by my insistence that I finally was given a phone consultation and the doctor gave me an appointment to see him soon after, but these problems caused me even more stress! The surgery is not adequate now for the number of patients in the area, with very few doctors available as they are split between 2 surgeries, Barnham & Yapton, which cover a very large area of patients. There is a new medical centre under construction which is still ongoing. It was originally planned to open last summer but is still nowhere near completion, due to the stop-and-start of the construction work. However, unless there are more doctors available nothing will change!