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13th April 2024


The Croft Practice is obviously not adequate for the number of patients that are now in the area it has to cover which will only get worse due to the number of new houses in the area. Also as the new medical centre that was due to open last summer, has stopped & started many times since. When I required an appointment recently for my continuing condition I would have to wait until 20th of May from earlier this month. My condition has worsened coincidentally for which I required additional medication, only by insisting for at least a phone consultation was I able to obtain it. The previous person, Vanessa gave me completely the wrong instructions concerning my medication, which if I had followed her instructions would have made my condition even worse. It was fortunate that I had an appointment with the Indian doctor, who unfortunately I can't recall his name. His advice was completely the opposite & very helpful. Although I wouldn't recommend the surgery at this precise time until perhaps the new medical centre will open, I can only hope that the service will improve for all our health sakes.

Recommend
Involvement
Cleanliness
Staff
Appointment