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Written by a patient
27th April 2016


Some Receptionists do not introduce themselves and state who they are if you are called, their manner can be abrupt and they do not appear approachable. There is a lack of respect and disregard shown by some administration staff to patients using the service. Considering the good service given by the GP, this element lets it down.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff