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The Bromley Common Practice
2016-02-16
Person
4
5
0
Written by a patient
Written by a patient 16th February 2016
I think the team at the surgery are very polite and helpful. My only complaint would be the lack of privacy at the reception desk. I find it very impersonal you don't even have the shield if having your back to the gawping waiting patients.
28th February 2016
Response from The Bromley Common Practice
Thank you for your feedback. I'm happy to hear that the team is polite and helpful. I understand your views on the reception area, it is very open plan to give a sense of space and light in the waiting room. However we do have a private interview room to the left of reception to use for sensitive conversations. If you wish to use it please just let the receptionist know. Its all set up with a workstation so that they can access information in the same way as they do at the main reception counter.