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The Bromley Common Practice
2015-12-22
Person
4
5
0
Written by a patient
Written by a patient 22nd December 2015
Was really nice and clean. The doctor was great he was seeing my mum and managed to squeeze me in quickly as well. Was really helpful and nice. However reception staff were a bit a rude, weren't very friendly
23rd December 2015
Response from The Bromley Common Practice
I'm so pleased you like our new premises and that the doctor was great. I'm sorry you found that the receptionist wasn't friendly; I shall pass your comments back to the office manager. The reason that the receptionist had said there were no more appointments left yesterday and yet the GP managed to squeeze you in after your mum was because another patient had not arrived for their appointment. I'm glad he was therefore able to help. I hope your next encounter with the practice will be a pleasant one.