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The Bromley Common Practice
2018-02-04
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Written by a patient
Written by a patient 4th February 2018
A very good Practice. The only reason why it did not get the full bag of stars is that it can sometimes be difficult to get through on the phone during the early morning busy period. I am not sure what if anything can be done about this, though I have no doubt that the management have thought long and hard about it. I have been a patient at this Practice since the 1960s and have never had reason to look elsewhere for medical support. Now that the problems of limited space experienced whilst at Pope Road have been overcome things are much easier for both Patients and staff.
Listening to comments from friends and acquaintances about experiences at other Practices the Bromley Common Practice is certainly well up there.
29th March 2018
Response from The Bromley Common Practice
Thank you so much for your comments. I agree that it can sometimes be hard to get through on the phone, especially first thing in the morning. I would recommend our online services which allow you to book appointments and reorder medication online, or via an app, rather than over the telephone. You can sign up via our website or by talking to one of our reception team. If you don't need an urgent appointment or are ringing with a query it is often easier to get through later in the day.