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The Broadway Surgery
2020-09-04
Person
2
5
0
Written by a patient
Written by a patient 4th September 2020
They ask us to call at 8am for a morning appointment, because I miss a call and incredibly busy, I cannot call back and wait on the line to be spoken to. As a result they refuse to talk to me.
Suggested improvements
They have previously allowed me to stay on the line and wait for the gp to become available. This has not happened.