Share review of The Black Country Family Practice

The Black Country Family Practice 2021-08-18 Person 0 5 0

can't get an appointment staff are rude, Refused a 3yrs an appointment due to a poorly eye was told this is a symptom of covid and refused to see her, It was found she had an ulcer in her eyes blocking her pupil and if they had been left any longer she may have lost her site, made a complaint to the office manager who has advised us to use a different doctors and it's a safeguarding issue. can u believe we have been thrown of the register for making a complaint, i have made a complaint via NHS England and via parliament. Will be speaking to the local papers also. This practise is shocking and shocking attitude of all staff, You wont get an appointment even if your dying the receptionists are rude unhelpful and have a disgusting attitude their QCQ Report is below national average i do not know how this place is still open.

They couldn't actually answer the phone instead of letting people call 122 times just to speak to a human and i think the receptionist could do with an attitude adjustment