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Written by a patient
9th December 2014


The receptionist are helpful but it's just annoying that when I called first thing in the morning 16 weeks pregnant and I couldn't get in and It was an emergency I was dehydrated

27th March 2015
Response from The Beacon Health Group

Thanks for taking the time to leave feedback. The Practice does have a procedure in place for the Receptionists to follow for patients requesting an emergency appointment. Should you wish to discuss this matter further please do not hesitate to contact me at the Surgery – Mrs Bernadette Curtis, Practice Manager.

Recommend
Involvement
Cleanliness
Staff
Appointment