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Written by a patient
23rd May 2016


Needs online appointment facility. I can never get an appointment. I work 8am to 5-6pm and it is very difficult to make telephone calls from work. By the time I get through (usually after 2pm) all that days appointments are gone, not allowed to book next day and it's pointless booking further ahead when you want a same day appt. Current system doesn't work for workers. All nurses and reception staff I have dealt with have been wonderful, as have most of the doctors (however all but one of the gps have changed since my last visit to the surgery.

Recommend
Involvement
Cleanliness
Staff
Appointment