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The Beacon Health Group
2014-12-19
Person
4
5
0
Written by a patient
Written by a patient 19th December 2014
The doctors and nurses are always very helpful. I think the reception area needs to be changed so that patients can speak to the receptionists on matters of a confidential nature if needed.
9th January 2015
Response from The Beacon Health Group
Thank you for taking the time to leave feedback. We are aware that the layout at the Reception desk does not afford patients very much privacy. We do have a notice at the Reception desk advising patients that if they want to discuss anything in private to let the Receptionist know. I hope my response helps you. However, should you wish to discuss this further please do not hesitate to contact me at the Surgery. Bernadette Curtis – Practice Manager.