The Barkantine Practice

Barkantine Centre, 121 Westferry Road, London, N/a, E14 8JH
1 2 3 4 5 9 reviews

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
 

Reviews

Showing reviews for the last 12 months, Show all reviews
 
1 2 3 4 5
Written by a patient
24th June 2020

Unfortunately I didn't have a great experience with this GP surgery upon seeing a different GP Dr Alfiya Mellule. Although upon physical examination I actually received good news, I was extremely anxious before hand which was evident at the appointment. I was accused of "exaggerating my symptoms" and I was also made to feel like I was wasting their time. Upon asking why I was having some physical symptoms still, I was just told to ""stop thinking about it" and her general delivery and manner was very condescending, blunt and negative. Not what you expect from a GP who has a duty of care to their patient.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
1 2 3 4 5
Written by a patient
22nd January 2020

I had to cancel my appointment today after 1:30 waiting to see the Doctor. 2 other people was in the same situation. It is the second time when I book appointment with the Doctor takes more than hours after your appointment. Honestly, this is totally disrespectful with the patients. Please avoid this practice. If you are facing the same situation, report it to NHS.

Recommend
1 2 3 4 5
Dignity/Respect
1 2 3 4 5
Involvement
1 2 3 4 5
Information
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5


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