Reviews
Recommend
Involvement
Cleanliness
Staff
Appointment
The Arundel Surgery
2023-08-02
Person
4
5
0
2nd August 2023
I was contacted by the surgery to phone them after 14.30, but it took 2 attempts and waits of around 12 minutes combined for the phone to be answered. Email would have been more effective. As it turned out, the matter had already been dealt with so it wasted everyone's time.
Suggested improvements
See above.
The Arundel Surgery
2023-08-02
Person
5
5
0
2nd August 2023
I rang to speak to my GP,, He rang me a coule of hours later, resolved my problem and rescribed new medication which i got the next day.
Suggested improvements
Fine service thankyou as it is
The Arundel Surgery
2023-08-02
Person
5
5
0
2nd August 2023
We value our surgery very much , We particularly appreciate having our own doctor - something that makes us feel cared for and safe.
Suggested improvements
Nothing
The Arundel Surgery
2023-08-02
Person
4
5
0
2nd August 2023
The only gripe if any was that the routine and regular but non-urgent blood test appointment was over a month away. Otherwise always friendly and helpful staff.
Suggested improvements
Nothing really. All very good.
The Arundel Surgery
2023-08-02
Person
4
5
0
2nd August 2023
The GP hadn't pressed correct buttons to send prescription to the pharmacy and took a long time for pharmacist to sort out and draw down from the cloud. The receptionist didn't seem to know the procedure but very nice.
Suggested improvements
Trained on drawing down down prescription
The Arundel Surgery was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.
Resources
Short link to review The Arundel Surgery: http://iwgc.net/eb64l