Thameside Medical Practice

180 High Street, Thames House, Teddington, Middlesex, TW11 8HU 60 reviews

Reviews

Recommend
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10th March 2023


I am very pleased with my surgery. They are very helpful and kindly.

Suggested improvements
I am quite happy with the service they provide.

Experience
Involvement
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Rating not given.
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Appointment
 
28th February 2023


The website based appointment system worked very well (although I had been sceptical about it beforehand). I was contacted by a doctor within an hour of completing the online details and given a full length consultation with the Doctor. I’m very pleased with the outcome. The system worked well for me.

Suggested improvements
All good from my point of view

Experience
Involvement
Cleanliness
Staff
Appointment
 
23rd February 2023


The surgery is welcoming and clean, and the new online enquiry system has made it much easier to book appointments. My autistic 8-year-old son had an appointment with Dr Verma recently. He was kind, thoughtful and reassuring, explaining each part of the examination and suggesting alternative approaches where appropriate. He worked at my son's pace, which meant that the consultation went very smoothly. Medical appointments can be a huge challenge for children who find changes to their routine difficult or who have sensory sensitivities, but Dr Verma's approach worked wonderfully. This great experience will make future appointments much easier for my son. We’ve been patients at Thameside for 15 years and the care we’ve received has always been very good.

Suggested improvements
N/a

Experience
Involvement
Cleanliness
Staff
Appointment
 
13th February 2023


I spoke to Fatemah, clinical pharmacist which explained it really well the reason for taking each of my medications and arranged my prescriptions to be sent to pharmacy for 6 months which is very convenient.

Suggested improvements
Offer more appointments.

Experience
Involvement
Cleanliness
Staff
Appointment
 
28th January 2023


The new online booking system is excellent,once you know how to get into it! A smoother link from the website would make a difference I think The other problem is for people without access to a computer. Maybe a form they could fill in?

Suggested improvements
Alternative access for booking other than phone for those with no IT skills

Experience
Involvement
Cleanliness
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Appointment
 
 

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Thameside Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Thameside Medical Practice: http://iwgc.net/ejhra