Share review of Thameside Medical Practice

Thameside Medical Practice 2015-12-16 Person 2 5 0

The experience of going here is very mixed and depends a lot on the receptionist you deal with. Some are helpful, some are so far from helpful that it's a waste of time trying to deal with them. On several occasions I've put the phone down and called back later. It's a pity because it lets the whole place down. It would be a good idea if they wore name badges like most NHS staff do and then you would know who you were dealing with and gave their name when they answer the phone instead of the usual 'surgery' and nothing more. When you don't know who you are talking about complaining is impossible but maybe it's designed to be that way. I like Dr Bignell a great deal, she listens and is very helpful.