Share review of Thameside Medical Practice

Thameside Medical Practice 2016-05-04 Person 2 5 0

I've rated my experience of using the surgery as three star because I think that's fair. It can be much better and unfortunately it can also be much worse. How good or how bad it is depends on who you deal with. I'm delighted to see that at last the staff here are wearing name badges so you know who you are dealing with. When I arrived for my appointment I had a couple of questions for the receptionist and Angela dealt with them very well and was most pleasant. On the way out I needed to speak to the receptionist again and this time got Elaine. The difference was dramatic, she was most unhelpful, boardering on rude and obstructive. I left the matter I needed to sort out and called the following day when I was able to sort it out on the phone without a problem - but I know I wasn't speaking to Elaine then.