Share review of Testvale Surgery

Testvale Surgery 2018-12-28 Person 2 5 0

E consultation is a joke. Despite the email confirmation advising "Thank you for completing an online consultation. One of your doctors will now review your answers" this is never reviewed by a doctor and the reply is always "call and book an appoinment". I highlighted this to the practice manager who does not seem to think that wasting people time with a service that does not do what it says on the website is a issue. So instead of a qualified doctor (as it states on website) reviewing your case it is reviewed by an admin assistant who just fobs you off.