Testvale Surgery

12 Salisbury Road, Totton, Southampton, England, SO40 3PY 1 2 3 4 5 1 review

Average ratings

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

Reviews

Showing all reviews
 
1 2 3 4 5
Written by a patient
28th December 2018


E consultation is a joke. Despite the email confirmation advising "Thank you for completing an online consultation. One of your doctors will now review your answers" this is never reviewed by a doctor and the reply is always "call and book an appoinment". I highlighted this to the practice manager who does not seem to think that wasting people time with a service that does not do what it says on the website is a issue. So instead of a qualified doctor (as it states on website) reviewing your case it is reviewed by an admin assistant who just fobs you off.

Recommend
1 2 3 4 5
Involvement
1 2 3 4 5
Cleanliness
1 2 3 4 5
Staff
1 2 3 4 5
Appointment
1 2 3 4 5

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Resources

Short link to review Testvale Surgery: http://iwgc.net/ecc9c