Teams Medical Practice

Teams Medical Practice, Watson Street, Gateshead, Tyne & Wear, NE8 2PQ 748 reviews

Reviews

Recommend
Involvement
Cleanliness
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Appointment
 
Page 17 of 115
 
9th February 2024


Booking the appointment was a bit of an ordeal, but the rest was first class, the appointment was exactly on time and doctor very professional.

Suggested improvements
Booking appointments

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th February 2024


Find it virtually impossible to get an appointment unless I’m on the phone at 7:30 am. Even then I’ve been told no appointments for that day and no future appointments available.Was sent to another practice booked by receptionist. When I arrived was told no doctor available at that practice.

Suggested improvements
Really not sure how you are able to improve this situation using this current system

Experience
Involvement
Cleanliness
Staff
Appointment
 
9th February 2024


The only problem I had was getting an appointment. Some morning's I was put in a queue with 47 other people. Once I got an appointment everything was good

Suggested improvements
You could maybe put more GP's on

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th February 2024


Always loved this surgery staff always friendly and helpful and drs n nurses are so dedicated on giving the best possible care never had no problems what so ever, always been able to get appointments too. I joined this surgery back in 2001 and was there a few years before moving away from area moved back to area and came back to the same surgery and honestly nothings changed apart from new drs which is expected still love this surgery.

Suggested improvements
Nothing everything was great.

Experience
Involvement
Cleanliness
Staff
Appointment
 
8th February 2024


I managed to get two appointments in a week, for the same problem. They always try their best to fit you in. Sometimes you phone up as soon as the surgery opens, you are 27th in the queue. Just goes to show the demand on the surgery and the NHS in general.

Suggested improvements
Nothing really.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

Page 17 of 115

Teams Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Teams Medical Practice: http://iwgc.net/ejeft