Teams Medical Practice

Teams Medical Practice, Watson Street, Gateshead, Tyne & Wear, NE8 2PQ 748 reviews

Reviews

Recommend
Involvement
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27th March 2024


The staff here at Teams medical practice are always very caring and helpful.

Suggested improvements
NA

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th March 2024


Never had a problem getting a appointment

Suggested improvements
Some reception staff never even lift their heads to acknowledge people nor do they say hello or goodbye needs addressing.

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th March 2024


It did have a good system but not So easy now to get appointments with Doctors you wish to see

Suggested improvements
Can not understand when you ring 8 00 And all appointments have gone by 8 05 Something not right

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th March 2024


The telephone system has a fault which cuts you off randomly when you get through to speak to a receptionist.

Suggested improvements
Appointments.

Experience
Involvement
Cleanliness
Staff
Appointment
 
27th March 2024


When calling for an appointment there isn’t many to have so you need to phone exactly on opening. The receptionists can be quite direct but understandable considering the volume of calls they need to get through. When you arrive at the surgery the receptionists barely lift their heads or even crack a smile which I find unwelcoming.

Suggested improvements
A friendly and welcoming atmosphere upon arriving.

Experience
Involvement
Cleanliness
Staff
Appointment
 
 

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Teams Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Teams Medical Practice: http://iwgc.net/ejeft