Teams Medical Practice

Teams Medical Practice, Watson Street, Gateshead, Tyne & Wear, NE8 2PQ 745 reviews

Reviews

Recommend
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15th April 2024


This surgery seems to be well run, the reception team are helpful and efficient. The medical team are for the most part friendly and supportive, as well as knowledgeable and professional.

Suggested improvements
Although the medical team are generally very good, even when they are busy, I would ask that they may be allowed a few more minutes for each consultation, incase patients feel a little rushed. Patients may have more than one illness to be looked at. Perhaps for those patients who have an email address the medical team could use this as a reference/communication which is printed and permanent so easy to use and refer to to help the patient. Obviously more private subjects would still require face to face meetings. Less experienced Doctors may need to really probe deeper into symptoms, as the body can present symptoms which may be similar to other long-term term conditions.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th April 2024


Very helpful receptionist and staff. Friendly and make you feel comfortable. The prompt response is amazing.

Suggested improvements
Nothing

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th April 2024


I usually phone up the practice to make an appointment in order to have blood samples taken for my PSA levels. On the last occasion I called in person and the receptionist was able to book me in for an appointment a short time later that afternoon. Overall the receptionist and nurse were very helpful and friendly.

Suggested improvements
I have no recommendations

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th April 2024


Receptionist always friendly, and 9/10 always get an appointment.

Suggested improvements
I honestly hand on heart can not thank dr zamoyski enough, she listened and discussed in detail then asked if I was ok with what had been discussed. I feel like I was listened too that in its self helps. She is an absolute credit to the surgery. I’ve always only had a good experience when I’ve been seen by a doctor or nurse.

Experience
Involvement
Cleanliness
Staff
Appointment
 
15th April 2024


Receptionist didn't even say hello. No acknowledgement whatsoever

Suggested improvements
I did get appointment no problem normally can't get to speak to anyone

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Teams Medical Practice was awarded the iWantGreatCare certificate of excellence in 2024 for delivering outstanding care.

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Resources

Short link to review Teams Medical Practice: http://iwgc.net/ejeft