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4th June 2021


I came in for blood pressure and blood test one bring a liver function test I was asked to come back for more blood to be taken not told why I was called by the receptionist to arrange a telephone call from a doctor to discuss the results ,doctor called to say that one of my test had come back higher than they would like but it was at the same level as last years I told him of my concerns about a bodily changes that may be connected but was told he was only calling to tell me of the findings of the blood test and not anything else Why bother to have blood test to find out if things are as they should be if when you find out they are not you are not going to pro actively proceed with advice to help improve the situation It seems ridiculous to me I was not asked to come in to discuss further option to help bring down the high reading with medication or life style changes or why it was not a normal level ,

Suggested improvements
Follow up abnormal results with help and advise on how to achieve a normal result and explain why it could be abnormal and a way to move forward

Experience
Involvement
Cleanliness
Staff
Appointment