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2nd May 2024


Trying to say something positive about this practise really does test one’s rationale.

Suggested improvements
Amongst other medical issues and working full time I don’t expect having to waste time reapplying for items on my prescription because they are declined. E.g. I requested an Aerochamber which has been prescribed by the asthma nurse twice and is recommended to be used with the prescribed medication yet the meds are authorised but the plastic chamber is not authorised. If you don’t have the chamber (I’ve had 2 in 3 years and they’re supposed to be replaced 6 monthly) surely the meds aren’t being used to their full effect. What are these people thinking?

Experience
Involvement
Cleanliness
Staff
Appointment