Sunnybank Health Centre

Bryn Road, Cefn Fforest, Blackwood, Wales, NP12 1HT
8 reviews

Reviews

Recommend
Involvement
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12th June 2021


My wife was asked to complete an E consultation online with pictures of her excema. She uploaded the pictures and answered the questions and at the end the notice on the screen said she must contact the surgery. She was told to phone on the Monday, three days later. Another three days of extreme discomfort without a prescription.

Suggested improvements
The staff are mostly friendly but the organization is poor. We have had countless mistakes with prescriptions.

Experience
Involvement
Cleanliness
Rating not given.
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Written by a patient
28th May 2019


Had the first appointment of the day at 8.30 booked in advance and waited over half an hour to see the Dr. No wonder you can never get an appointment here. Awful way to run things and the staff and completely unsympathetic.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
29th January 2018


Doctors should listen to patients . We all know when something is not right , I've been totally dismissed by last doctor

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
11th June 2017


arfull run surgery.

Recommend
Rating not given.
Involvement
Cleanliness
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Appointment
 
Written by a patient
11th June 2017


When you phone the surgery no one answers you get a busy tone even when you continually phone for 10 minutes then when they answer you usually can't get an appointment for about 4 weeks and then not very helpful and if you can not get a answer on the phone and go straight there, there is hardly anyone there ?

Recommend
Involvement
Cleanliness
Staff
Appointment
 
 

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Resources

Short link to review Sunnybank Health Centre: http://iwgc.net/ecfzj