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Sunny Meed Surgery
2023-07-03
Person
1
5
0
3rd July 2023
Standard response "Go on the Website. Next!"
Absolutely disgusting behaviour from the receptionist to a man who cannot read or write in english and therefore doesn't need a computer.
He is in pain but doesn't feel he should have to go to hospital for it.
Suggested improvements
Make appointments. If you are a receptionist, do reception.
Why can't appointments be made online if the human receptionists refuse to do any of the traditional work they used to do?