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Sunny Meed Surgery
2014-12-05
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Written by a patient
Written by a patient 5th December 2014
This is a very good GP practice, with an excellent and caring medical team. However, it is frustratingly difficult to get through on the telephone - either to make an appointment or for any other reason. The situation is even worse at their branch surgery situated at Goldsworth Park, where visiting in person is the only way to get to speak to a member of staff (and even then I often find myself waiting in a long queue).
4th February 2015
Response from Sunny Meed Surgery
We are sorry to hear about your difficulties and are looking at how we can improve patient experience. Your comments have been helpul at highlighting areas in which we need to make changes.