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Sunny Meed Surgery
2015-01-05
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Written by a patient
Written by a patient 5th January 2015
A friendly and efficient front of house service, which has improved a lot in the last 6 months. The telephone system has also improved and no longer reports 'busy' lines for hours on end. The new system of reminder text messages of appointments, seems to have suddenly stopped. This was a useful service.
Reception is now staffed by very pleasant and efficient people and I certainly feel valued and important when I call.
Overall, a happy and caring surgery, with top class doctors and nurses. I'm happy to be on the list!
4th February 2015
Response from Sunny Meed Surgery
Many thanks for taking the time to review which we have fed back to staff. We have reintroduced the SMS messaging service following your comments, which other patients have also found helpful and continue to look towards developing our services.