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Sunbury Health Centre
2023-09-18
Person
3
5
0
18th September 2023
The experience of trying to get an appointment is dreadful for someone with mental health issues who needs to see a specific doctor if possible. The recent receptionists sound bored and fed up which may be my mind playing tricks but I don’t think so.
Suggested improvements
The doctors are great. However, whilst I appreciate that the receptionists are busy, there are one or two who are very often unfriendly and unhelpful especially to people who can’t argue with them. I have a specific example where I wanted to step in but it wasn’t my place to.