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Written by a patient
31st October 2014


It is very difficult to et appointments at this surgery as you have to call at 8 and with only 2 doctors usually in and no way to forward book appointments either online or by phone it is a nightmare if you work. The receptionists are often rude and unhelpful. I needed an urgent referral to a different hospital as recommended by a consultant and it took me a week and a half and a formal complaint to get it done and then it was illegible. The patient communication is poor and test results can only be collected from 2-4 which is impossible with my work hours.

Recommend
Involvement
Cleanliness
Staff
Appointment