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Strathesk Medical Group
2017-05-30
Person
1
5
0
Written by a patient
Written by a patient 30th May 2017
This surgery is no longer viable as a health care facility. I am aware that is a rather strong statement to make but how else do you describe a care facility that is no longer accessible by phone. Try for yourself and listen to the numbe unobtainable message or simply nothing at all. I gave up after 30 minutes a month or so ago. My wife who has a urine infection this morning can't get a reply. She phoned NHS24 in desperation but they cannot provide medication within surgery hours. They phoned Strathesk themselves and were shocked to find that they could not get through. They are going to complain at the failure to provide a 'duty of care'.