Reviews
A lovely practice with fabulous staff. Just need to sort the phoning in issues. Always have been helpful and supportive.seems to have alot of doctors coming and going but the nurses and care navigators are amazing including the reception staff. They definitely are very busy but they always make time to help. Especially jenny and Katy.
Ive had some very complex issues over the years but they have always been very supportive. I'm not sure they can do an awful lot better given the sheer volume of patients now. I would advise doing something better with the phones. I use patient access service and that's been brilliant. Staff always answer any queries and you can order repeat prescriptions and make appointments.
I have been a Patient here since 2000, and they have been a super practice to be with. Caring, helpful reception staff, to the nurses and wonderful GP's. Who listen not condecend you, and involve you in your say about your own care management. The only downside is getting an appointment.
The last two times I've attended I've seen the same doctor who is too stressed out even to talk to me. I've felt intimidated and rushed before I can say anything. It is not my fault I have various things wrong with me. In fact, one of the things is worse than it needed to be because another of the doctors there thought it was funny and didn't recognise it for what it was. Last time I was there I was told to think nice thoughts and not dwell on myself - that's fine, but not in the middle of the night when you can't sleep because you're in so much pain.
The Surgery is very good Doctors are good
and all the Staff are friendly .Good Atmosphere all round.
This is a very good Surgery.
The Staff are very helpful, patient and polite.
Resources
Short link to review Stoke Road Medical Centre: http://iwgc.net/eccde