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St.james's Medical Centre 2015-09-23 Person 3 5 0

Reception staff should seriously go on a customer service course. Found them to be very abrasive and unhelpful. All the gp's I have seen at the practice are extremely professional and show great care for you as an individual. Never felt rushed at an appointment and always had proper treatment. Nurses are great and well trained. Surgery is always clean, sometimes waiting over 20 mins after your appointment time can be a little frustrating. Overall with the exception of reception staff, a great practice.