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St.james's Medical Centre 2019-07-17 Person 4 5 0

I managed to secure an emergency appointment with Doctor Ravi Shankar last Friday and I must say it was wonderful to see "my family GP" who has been a great and honest doctor my whole adult life, who has treated me , my parents , my husband and children. He was a breath of fresh air and apparently a dying breed!. . I have not seen him at the surgery for several years as I dont work locally, but it was comforting that he remembered my medical history, treated me accordingly and with compassion.The other GPS at the surgery are very nice and competent, but Doctor Ravi confirms that an old school Doctor Patient relationship is even more important these days amidst all the technological advances with patient care, changes in the NHS and private care. Thank you Doctor Ravi. Also the receptionist was very polite and friendly .