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Stillmoor House Surgery
2017-02-15
Person
2
5
0
Written by a patient
Written by a patient 15th February 2017
Problem with this surgery is not the doctors or nurses its the receptionists. Very rude and not helpful!... been with this surgery for nearly 10 yrs but when they have a new receptionist last yr my nightmare begins. How can these people work at a surgery who hang up the phones when you are asking for help/appointment for your two astmatic kids. Took both my kids even she only give 1 appointment. Thankfully the asthma nurse was so good and helpfull, was even sorry for what happened and said i did the right thing to just bring both of them. First time it happens I just ignored it coz anyways my kids has been seen but, happens 2x now so complain it is!.. Not having this rudeness anymore