Stewarton Medical Practice 2018-03-12 Person 5 5 0

I don't normally write reviews but felt I had to following a recent experience with a member of staff on the phone. I couldn't get through to the repeat prescription line so I called the appointment number, the receptionist couldn't have been more helpful if I'd been paying for her time. Apologised for the problem with the other line and offered to do the prescription request for me instead. Also offered to solve the issue I'd been having with the Patient Access online service and instead of me having to go back down to the surgery to re_-register, she did it all for me and offered to attach it to my prescription that she'd be sending to boots for collection. Sometimes reviews seem to to only be submitted when it's negative feedback but if it's a positive experience it tends to go unoticed. I always get an appointment with the do Doctor I prefer(Dr.GWilkie ,) who I cannot speak highly enough of. If I can't see her then her husband would be my next choice. I know all the Doctors are great but if you click with 1 then in my experience it's better to wait till they can see u than to see a different 1 and then start from scratch. I wouldn't be here or I'd be in a really sorry state if it wasn't for Stewarton Health Centre and appreciate all their help and support. Thank you.