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Staverton Surgery
2016-11-11
Person
5
5
0
Written by a patient
Written by a patient 11th November 2016
I had been having chest pain for a while and with congenital heart problems in my family asked to be referred for an ultrasound of my heart. I couldn't call at the right time and was very stressed and anxious about my results, so the receptionist helped me to get in contact with the doctor to hear the results. It wasn't urgent and it wasn't life threatening, but they understood that I was upset and wanted to get everything over with. I was able to talk to the doctor who helped me understand my situation, and even though I was upset on the phone the staff always were respectful and calm. It had been a stressful two weeks for me but they were able to help me out on a Friday afternoon and I am very thankful and appreciative of the way I was treated.