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Written by a patient
2nd August 2013


This practice is completely disorganised. Over the years there have been many mistakes in my dealing with them either to do with repeat prescriptions or not being advised of test results or requirement to attend for a routine blood test or indeed the annual flue jab. Very recently there have been difficulties in dealing with repeat prescriptions where items that should be on the list are not - although it was promised the list would be corrected it has not been so wasted my time and cost having to go back for the item. I wonder how patients less able cope with this.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff