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Written by a patient
18th October 2018


I rang for an appointment and was placed in a queue which is a lot better than ringing multiple times but the receptionist was very rude. Interrupted me mid sentence and repeated why I needed the appointment, essentially telling whoever was in the practice something private which should be kept between me and the doctor. She then give me my time and hung up without so much as a goodbye. Very impolite and rude, not the type of person you'd want answering the phone for you.

Recommend
Involvement
Cleanliness
Staff
Appointment