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Written by a patient
4th December 2018


Absolutely appalled by the way I was spoken to by receptionist (Kate) whom when I asked speak to another member of staff as she was so rude she then came back downstairs and stated shouting and pointing her finger at me whilst another member of staff stood in front of her telling her to be quiet and to go back through the door. This didn't stop her shouting that she was going to put a complaint in about me ??? Not sure how she'd manage that and saying she wasn't going to have a complaint put in her against by someone like me....... Absolutely disgusting behaviour from someone in a professional position that clearly shoudn't be.

Recommend
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