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St Paul's Cottage Surgery
2015-01-06
Person
3
5
0
Written by a patient
Written by a patient 6th January 2015
It took a long time to get through to the surgery to get an appointment to be told that all the appointments were taken and that I would have to call back the next day. In the end, I was offered to have a Dr call me to discuss my symptoms. At the end of the discussion, I was told that I needed to come in for an appointment to get a proper diagnosis! If only it was that easy.
However, the Dr was kind, compassionate and attentive when I saw her. I was happy with the care I received.
I am lucky enough not to need to visit the Dr that often but every time I need to make an appointment it is a struggle. I would suggest that the way appointments are made be reviewed by this surgery.