Share review of St Paul's Cottage Surgery

Dear patient, I’m sorry that you found the waiting room to be dirty. You are quite right that this is unacceptable. I have asked the cleaning company we use to pay more attention to the waiting room, including moving the chairs to clean behind them. I have also arranged for the cleaning company to remove and clean the light fittings on a more regular basis. Unfortunately, toys sometimes go astray from the designated area. I have asked the reception team to check the waiting room more regularly throughout the day to tidy up any rogue toys and magazines. I do hope that the next time you visit you will find our waiting room more acceptable. Many thanks for your feedback.