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Written by a patient
19th March 2019


Absolutely appalled by the reception staff. I’ve spoken to children with better manners than these people, and this isn’t JUST on the phone, when you go in, the receptionist is always round the back talking about her nails and relationship issues. I had to wait 10 minutes for her to finally decide to come back out and do her job. The nhs is underfunded and under pressure, and people like this DONT HELP. They don’t seem to have much customer care and services experience, and don’t like their job.

Recommend
Involvement
Cleanliness
Staff
Appointment