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27th February 2024


As someone with a complex medical condition, I had high hopes when I initially visited St. Andrews Medical Practice. Unfortunately, my experience has been nothing short of disappointing and concerning. From the very beginning, it was evident that there was a lack of coordination and communication among the staff. Each appointment seemed to bring forth a new set of conflicting information, leaving me feeling confused and frustrated. What's even more alarming is the apparent disregard for patient safety. I've encountered instances where mistakes were covered up with lies, and crucial information provided by surgeons and professors was dismissed as unimportant or had not being received, It's deeply troubling to think that such negligence is putting patients' lives at risk. Overall, my time at St. Andrews Medical Practice has been marked by incompetence, disinterest, and a complete lack of accountability. I would strongly advise anyone seeking medical care to look elsewhere. It's a shame that a place meant to provide healing and support falls so short of its duty, My honest advice would be to vist the vets it certainly can't be any worse than these so called doctors or to give them their true titles box ticking clowns that are unable to think for themselves or maby they could prescribe the practice some antibiotics because it is septic to the core

Suggested improvements
Absolutely everything

Experience
Involvement
Cleanliness
Staff
Appointment