Share review of St Andrews Medical Practice

St Andrews Medical Practice 2018-04-24 Person 1 5 0

It is nearly impossible to get through on the phone. There is also an incredibly irritating message that thanks you for waiting every 5 seconds - after waiting for 30mins that is not helpful. I had conflicting and incorrect information provided by different receptionist on the same day about the same issue. An important referral with regards to the on going monitoring of a brain tumour has not been made despite providing the information 3 months ago. My records have still not transferred over from my previous GP 5 months ago - although not the practices fault, given my situation there must be a way of speeding the process up? I have also not been invited back for asthma check up despite this being an ongoing issue for me. I am really, really disappointed.