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Written by a patient
20th June 2016


Whilst every effort is made to provide emergency appointments every day, trying to establish any ongoing relationship with one doctor in the practice is pretty much impossible. For over a year I have been feeling unwell dealing with various health issues. The one doctor I trust is my named GP but he is never available. I have been seen by a variety of doctors and so, every time I go to the surgery, it is like starting all over again. the same problem occurs with other GPs, when trying to make a connection with them, the follow up is non exixtent. This is frustrating and it adds emotionally to the considerable physical discomfort I am in. Suggestions are made which are not always followed through and it feels there as if there is no cohesion to my care in the response of the medical profession. I do understand the practice must be under enormous pressure to serve an ever expanding need. I have complete sympathy for this but from my perspective the care is at best inadequate.

Recommend
Involvement
Cleanliness
Staff
Appointment