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St Andrews Medical Practice
2015-08-13
Person
3
5
0
Written by a patient
Written by a patient 13th August 2015
I hardly complain and feel awful writing this but I feel like I need to get it off my chest. I am usually so impressed with this surgery and love seeing the receptionists as they seem so jolly. However, my doctor said I was only allowed to discuss one thing at a time with her and suggested I make two appointments. I called to book two appointments, back to back so that I did not have to make two trips instead of one. The receptionist said this was not allowed and that I had to make two separate appointments that are days apart. I did not see why this was such an issue but it had to be done. I mentioned I worked between 7am and 4pm and could only attend an appointment after 4pm. I then asked when Dr Drewry could see me and she said there are no appointments for Dr Drewry after 4pm. I now have to wait until October half term (I am a teacher) to see my doctor for an ongoing mental health issue. I am quite disappointed but I like Dr Drewry so I guess I have to suck it up.